Privacy Policy

Legacy Motors Garage LLC ("we," "us," "our") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have.

Legacy Motors Garage LLC respeta su privacidad. Esta política explica qué información recopilamos, cómo la usamos y qué opciones tiene usted.

1. Information We Collect / Información que Recopilamos

• Identity and contact information: name, address, date of birth, mobile phone number, email, driver's license or government ID number and photo.
• Transaction information: vehicle purchased (VIN, year, make, model, mileage), purchase price, down payment, payment schedule, payment history, and account balance.
• Insurance and registration information: insurance carrier, policy number, expiration date, and supporting documents you upload.
• Communication preferences: your language preference and your text message consent choices, including the date and the verified mobile number.
• Technical information: when you use our customer portal, we record the date and time of access and basic device information.

Recopilamos: identidad y contacto (nombre, dirección, fecha de nacimiento, teléfono móvil, correo, identificación); información de la transacción (vehículo, VIN, precio, enganche, historial de pagos, saldo); información de seguro y registración; sus preferencias de comunicación y consentimiento de mensajes; e información técnica básica de acceso al portal.

2. How We Use Your Information / Cómo Usamos su Información

• To sell and finance your vehicle, and to service your account.
• To send you account and payment messages, receipts, and past-due notices.
• To send you service reminders, birthday greetings, and promotional offers — only if you have given us your express written consent.
• To comply with California and federal law, including the Department of Motor Vehicles, tax reporting, and lienholder requirements.
• To protect against fraud and to enforce our agreements.

Usamos su información para venderle y financiarle su vehículo, administrar su cuenta, enviarle avisos de pago, y — solo con su consentimiento expreso — recordatorios de servicio, felicitaciones y promociones. También para cumplir con la ley de California y federal.

3. Text Messages / Mensajes de Texto

4. When We Share Information / Cuándo Compartimos Información

We share your information only when necessary, and never for someone else's marketing:

• Government agencies — the California DMV, tax authorities, and law enforcement when required by law.
• Service providers — our payment processor, messaging platform, and cloud hosting provider, strictly to perform services for us.
• Lienholders and financial institutions — when your contract is assigned or used as collateral.
• Insurance companies — to verify coverage on the vehicle.

We do not sell your personal information.

Compartimos su información solo cuando es necesario: con agencias gubernamentales cuando la ley lo exige, con nuestros proveedores de servicio, con acreedores prendarios, y con aseguradoras para verificar cobertura. No vendemos su información personal.

5. Payment Card Information / Información de Tarjetas

We never store your full card number. Card payments are processed by our PCI-compliant payment processor. Card data travels directly from your device to the processor and is replaced by a secure token before it reaches our systems.

Nunca almacenamos el número completo de su tarjeta. Los pagos con tarjeta los procesa nuestro procesador certificado PCI. Los datos de la tarjeta viajan directamente de su dispositivo al procesador.

6. Security / Seguridad

Access to your record requires verification of your mobile number by one-time code. Staff access requires a verified account. Data is stored encrypted in transit and at rest with Google Firebase. No system is perfectly secure, but we take reasonable measures to protect your information.

El acceso a su expediente requiere verificar su número móvil con un código de un solo uso. El acceso del personal requiere una cuenta verificada. Los datos se almacenan cifrados con Google Firebase.

7. Retention / Retención

We keep your records for as long as your account is active and afterward for as long as required by California and federal law — for vehicle sales and financing records, generally seven (7) years.

Conservamos sus registros mientras su cuenta esté activa y después por el tiempo que exija la ley de California y federal — generalmente siete (7) años.

8. Your California Rights / Sus Derechos en California

Under the California Consumer Privacy Act, you have the right to know what personal information we hold about you, to request a copy, to request deletion (subject to our legal obligations to retain records), and to not be discriminated against for exercising these rights. To make a request, call (559) 540-5145 or email ev@legacymotorsgarage.com.

Bajo la Ley de Privacidad del Consumidor de California, usted tiene derecho a saber qué información personal tenemos, solicitar una copia, solicitar su eliminación (sujeto a nuestras obligaciones legales de conservar registros), y a no ser discriminado por ejercer estos derechos.

9. Children / Menores

Our services are not directed to anyone under 18, and we do not knowingly collect information from minors.

Nuestros servicios no están dirigidos a menores de 18 años.

10. Changes / Cambios

We may update this policy. The "last updated" date above reflects the most recent version.

Podemos actualizar esta política. La fecha de "última actualización" refleja la versión más reciente.

11. Contact Us / Contáctenos

Questions about this policy? Call (559) 540-5145, email ev@legacymotorsgarage.com, or write to us at 21122 Ave 152, Porterville, CA 93257.